Minimalist Muse Choker With Kundan Sttuds
Color |
Green, Pink, Multicolor, SBLUE, mint |
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Shipping Policy
INDIA
Free shipping is available for prepaid orders across India.
Cash on Delivery (COD) orders will incur an additional charge of Rs. 100/- at checkout.
COD is not available for orders exceeding Rs. 6000 INR.
Orders cannot be shipped to PO boxes or military addresses.
Rural domestic addresses may require extra delivery time.
Customized orders will take up to 10 working days for shipment. For customization requests, email us at hello@pinkcitycraft.com.
Orders are typically shipped within 3-12 working days. However, unexpected delays may occur due to unforeseen circumstances.
INTERNATIONAL
International shipping incurs an additional charge of Rs. 1650/- at checkout.
Duties and taxes will be applied as per your country’s regulations and must be borne by the customer.
For any inquiries regarding customs charges, please contact your local customs office, as charges vary by country.
IMPORTANT INFORMATION
We endeavor to dispatch orders within 3-10 working days from the order confirmation date.
The estimated delivery date provided is an approximation and not a guaranteed final date.
We are not responsible for delays caused by natural calamities, strikes, or other unavoidable circumstances.
If your package appears tampered with or damaged, please refuse delivery and contact us at +9179763 61655 or hello@pinkcitycraft.com with your order number.
To ensure safe and prompt delivery, we use trusted courier services:
DTDC/Delhivery for domestic shipments.
UPS/Aramex for international deliveries.
If the package appears damaged, do not accept delivery and WhatsApp our help desk at +9179763 61655 with your order reference number. We will arrange a replacement as soon as possible.
Thank you for choosing PCC!
Refund Policy
At PCC, we strive to provide premium quality jewelry. If you receive a damaged or defective item, we are happy to assist with a return or exchange. Please review our refund policy below:
1. Eligibility for Returns & Exchanges
Returns or exchanges are accepted only in cases of damage or defects.
Customers must inform us within 24-48 hours of receiving the parcel.
An unboxing video is required as proof to process a return or exchange request.
2. Return & Exchange Process
Contact our support team at +9179763 61655 with your order details and unboxing video.
Once approved, the item must be returned in its original packaging and unused condition.
After receiving and inspecting the product, we will initiate a refund or exchange.
3. Refund Timeline
Refunds will be processed within 7-10 working days after we receive and verify the returned item.
Refunds will be issued to the original payment method used at checkout.
For any further questions, feel free to reach out to our support team. Thank you for shopping with PCC!
