Refund Policy

At PCC, we strive to provide premium quality jewelry. If you receive a damaged or defective item, we are happy to assist with a return or exchange. Please review our refund policy below:

1. Eligibility for Returns & Exchanges

Returns or exchanges are accepted only in cases of damage or defects.

Customers must inform us within 24-48 hours of receiving the parcel.

An unboxing video is required as proof to process a return or exchange request.

2. Return & Exchange Process

Contact our support team at +9179763 61655 with your order details and unboxing video.

Once approved, the item must be returned in its original packaging and unused condition.

After receiving and inspecting the product, we will initiate a refund or exchange.

3. Refund Timeline

Refunds will be processed within 7-10 working days after we receive and verify the returned item.

Refunds will be issued to the original payment method used at checkout.

For any further questions, feel free to reach out to our support team. Thank you for shopping with PCC!