Shipping Policy
INDIA
Free shipping is available for prepaid orders across India.
Cash on Delivery (COD) orders will incur an additional charge of Rs. 100/- at checkout.
COD is not available for orders exceeding Rs. 6000 INR.
Orders cannot be shipped to PO boxes or military addresses.
Rural domestic addresses may require extra delivery time.
Customized orders will take up to 10 working days for shipment. For customization requests, email us at hello@pinkcitycraft.com.
Orders are typically shipped within 3-12 working days. However, unexpected delays may occur due to unforeseen circumstances.
INTERNATIONAL
International shipping incurs an additional charge of Rs. 1650/- at checkout.
Duties and taxes will be applied as per your country’s regulations and must be borne by the customer.
For any inquiries regarding customs charges, please contact your local customs office, as charges vary by country.
IMPORTANT INFORMATION
We endeavor to dispatch orders within 3-10 working days from the order confirmation date.
The estimated delivery date provided is an approximation and not a guaranteed final date.
We are not responsible for delays caused by natural calamities, strikes, or other unavoidable circumstances.
If your package appears tampered with or damaged, please refuse delivery and contact us at +9179763 61655 or hello@pinkcitycraft.com with your order number.
To ensure safe and prompt delivery, we use trusted courier services:
DTDC/Delhivery for domestic shipments.
UPS/Aramex for international deliveries.
If the package appears damaged, do not accept delivery and WhatsApp our help desk at +9179763 61655 with your order reference number. We will arrange a replacement as soon as possible.
Thank you for choosing PCC!