INDIA
Shipping is free for prepaid orders pan India. For Cash on Delivery orders, an additional Rs.100/- will be charged at checkout. Cash on Delivery is not available on order value more then 6000inr.
Orders cannot be shipped to PO boxes or military addresses; rural domestic addresses require one or more additional days to deliver. Orders requiring any customization will require additional time and will be shipped in 10 working days. For customization, get in touch with us on hello@pinkcitycraft.com .
Orders are shipped within 3-12 working days. In unusual cases, there may be delays on account of unexpected conditions.
INTERNATIONAL
For International Delivery, an additional 1650 will be charged at checkout. Duties and taxes will be applicable as indicated by your Nation-state's guidelines and will be borne by the client. On the off chance that you have any inquiries correlated with custom charges, kindly contact your local customs office. We are unable to guide you for the same as custom charges vary from Country to Country.
IMPORTANT
We endeavor to ship your order within 3-10 working days from the date of receipt of order.
Estimated delivery date will be provided but the date is not supposed to be considered final, that’s just an approximate date of delivery.
We are not responsible for delays caused due to natural calamities, strikes & other unavoidable circumstances. If you think that your package was tampered with or is damaged in any way, please refuse to take the delivery of the package and call us on 7791907070 or email us at hello@pinkcitycraft.com mentioning your order number. We shall look into it and dispatch a replacement delivery as soon as possible.
To ensure that your order reaches you quickly and in good condition, we only ship through reputed courier agencies. We have tied up with DTDC/Delhivery for local shipments and UPS/Aramex for our international couriers. If you believe that the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and what's app our help desk +91 7791907070 mentioning your order reference number. We shall try our best to ensure that a replacement delivery is made to you at the earliest.
