Manufacturer of kundan meenakari costume jewellery offering wholesale. Contact us at +91 7791907070 / Get flat 150 off on your first order using code PCC150
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Faq's

Home Faq's

#Frequently asked questions

Welcome to our Frequently Asked Questions (FAQs) page! We understand that you may have questions while shopping for our exquisite artificial jewelry, and we’re here to help. Below, you’ll find answers to the most commonly asked questions about our products, services, and policies.

What is artificial jewelry?
Artificial jewelry, also known as fashion or costume jewelry, is made from non-precious metals and materials, including beads, stones, glass, and synthetic materials. It’s designed to mimic the look of real gold, silver, diamonds, and other gemstones but at a fraction of the cost.
How do I care for my artificial jewelry?
To keep your artificial jewelry looking its best, avoid contact with water, perfumes, and harsh chemicals. Store each piece separately in a dry place to prevent scratches and tarnishing. Clean with a soft cloth after wearing to remove oils and dirt.
Is your jewelry hypoallergenic?
Our jewelry is crafted with high-quality materials, but some pieces may contain nickel or other metals that can cause allergic reactions in sensitive individuals. We recommend checking the product descriptions for information on materials or contacting us for specific inquiries.
Can I return or exchange my purchase?
Yes, we offer a hassle-free return and exchange policy. If you’re not satisfied with your purchase, you can return it within [number] days of receipt for a full refund or exchange. Please refer to our Returns & Exchanges page for more details.
Do you offer warranties on your jewelry?
Our jewelry comes with a [number] day warranty against manufacturing defects. If you experience any issues with your purchase during this period, please contact our customer service team for assistance.
How do I know what size to order?
For rings, necklaces, and bracelets, we provide a sizing guide on our website to help you choose the correct size. If you’re unsure, please reach out to our team, and we’ll be happy to assist you.
How long will it take to receive my order?
Orders are typically processed and shipped within [number] business days. Delivery times vary depending on your location and the shipping method selected at checkout. You’ll receive a tracking number once your order has been dispatched.
Do you ship internationally?
Yes, we offer international shipping to many countries. Shipping fees and delivery times will vary depending on the destination. Please check our Shipping Information page for more details.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, PayPal, and other popular payment gateways. All transactions are secure and encrypted to protect your information.
How can I contact customer service?
If you have any questions or need further assistance, please contact our customer service team at [your email address] or [your phone number]. We’re here to help!
What should I do if my jewelry arrives damaged?
If your jewelry arrives damaged, please contact our customer service team within [number] days of receipt. We’ll arrange for a replacement or refund, depending on your preference.
Do you offer gift wrapping?
Yes, we offer gift wrapping services for an additional fee. You can select this option at checkout and include a personalized message with your gift.
What materials are used in your jewelry?
Our artificial jewelry is made from a variety of materials, including alloy metals, glass, acrylic, beads, and faux stones. We strive to use high-quality materials that are durable and aesthetically pleasing.
How do I clean and maintain my artificial jewelry?
To maintain your jewelry's shine, clean it with a soft, dry cloth. Avoid exposure to water, perfumes, lotions, and chemicals, as these can tarnish or damage the finish. Store your jewelry in a dry place, ideally in a pouch or box, to prevent scratches and tangling.
Do you have a physical store?
Currently, we operate online only, but we occasionally participate in pop-up shops and events. Keep an eye on our social media or subscribe to our newsletter to stay updated on where you can find us in person.
What if I don’t receive my order?
If your order doesn’t arrive within the expected delivery time, please contact us. We’ll investigate the issue with the courier service and ensure you receive your purchase or a full refund.